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Apology for excess orders during a rush of orders

Due to the large number of customers placing orders at the same time , we are now accepting more orders than we have in stock. We sincerely apologize for any inconvenience this may cause.

ödül uses our website system and an external system for payment, and when multiple customers make payments at the same time, there is a time lag of a few seconds between our system and the external system, and the system may receive more orders than the number of items in stock. As a result, even though an order confirmation notification is automatically sent, some customers are unable to prepare the product and have had to send an email to cancel their order. We sincerely apologize for the inconvenience this may cause to those who were looking forward to receiving their order.

As a temporary measure to address this issue, this week's release will be

・Credit card payment [VISA, MASTER, AMEX]

・Apple Pay

・Google Pay

We will temporarily exclude JCB card payments and convenience store payments from the payment methods. We will inform you again when we have a prospect of resuming these payment methods.

We apologize for any inconvenience this may cause, and thank you for your understanding.